Company/Security & Compliance
Built for trust, safety &
scientific integrity.
Tera Health is engineered from the ground up with enterprise-grade security and privacy-by-design architecture. We deliver rigorous scientific integrity at every level. Our platform empowers partners to deliver safe, credible, compliant health experiences at scale.
Trust first, always.
At Tera Health, trust is the foundation of every partnership. Organizations rely on us to support the health journeys of millions of users. We take that responsibility with unwavering seriousness.
Respect for data security
Enterprise-grade protection at every layer. We utilize zero-trust principles, end-to-end encryption, and rigorous isolation to safeguard all user information.
Quality excellence
Quality is embedded from concept to deployment. Our systems undergo continuous QA, ensuring medical-grade reliability, AI safety monitoring, and human-in-the-loop validation.
Scientific integrity
Recommendations are grounded in credible, evidence-based research. All insights feature explainable reasoning, clinician-informed guardrails, and transparent sourcing from global scientific guidelines.
"Security is not a feature. It is our core operating principle."
A comprehensive architecture designed for healthcare.
A layered security strategy optimized for health data — across encryption, authentication, infrastructure, and AI guardrails.
Encryption standards
- —TLS 1.2+ for all client → API communication
- —Mutual TLS for internal service-to-service traffic
- —AES-256 at-rest encryption
- —Key rotation and hardened key management policies
Authentication & access control
- —Token-based API authentication
- —Short-lived JWTs (JSON Web Tokens) for dashboard access
- —Role-Based Access Control (RBAC)
- —Fine-grained permissions for practitioner and coach workloads
- —Automatic session expiration
Infrastructure protections
- —VPC (Virtual Private Cloud) isolation
- —Network segmentation
- —Continuous monitoring
- —Automated anomaly detection
- —Threat modeling and penetration testing
Built-in clinical guardrails
All AI-generated guidance includes explainable reasoning, evidence citations, contraindication logic, safety filters, and clear escalation pathways to qualified practitioners.
HIPAA-compliant today. SOC 2 on the 2026 roadmap.
TeraPro is HIPAA (Health Insurance Portability and Accountability Act) compliant, meeting stringent U.S. requirements for protecting sensitive health information. We are progressing toward SOC 2 (System and Organization Controls 2) coverage.
TeraPro is HIPAA-compliant.
The TeraPro practitioner platform meets stringent U.S. requirements for protecting sensitive health information today. Business Associate Agreements available for Covered Entities and enterprise partners.
SOC 2 Type I
2026 RoadmapIndependent verification of security controls — currently under external review.
Ongoing third-party audits
2026 RoadmapRegular external assessment of our security posture by independent reviewers.
Annual penetration testing
2026 RoadmapProactive vulnerability identification and remediation across the platform.
Enterprise-grade incident response
2026 RoadmapReal-time detection and rapid mitigation of security incidents.
Continuous system hardening
2026 RoadmapEvolving with emerging threats and resilience testing — never static.
Privacy is not an add-on — it's the architecture.
Six privacy-first engineering principles, baked into how the platform is built — not bolted on at the end.
Data minimization
Only essential data is collected; no unnecessary information is stored or processed.
Role-based access control
Strict limitation of data exposure based on user roles and permissions (RBAC).
Transparent consent flows
Clear, understandable user consent mechanisms at every touchpoint.
Cryptographic separation
Secure separation of sensitive workloads and data paths within the system.
Regionalized data handling
Data processing and storage aligned with regional regulatory requirements when needed.
Clear retention policies
Defined data retention and deletion policies that respect user preferences and regulations.
Users retain control. Partners remain compliant. Data stays protected.
Privacy isn't a checkbox at the end of the build — it's a property of every system Tera Health ships. The Privacy Policy explains the user-facing detail; the architecture above is how we make it real.
Health data deserves more than checkbox compliance.
Health information is sacred. Every feature we build, every recommendation we generate, every interaction we enable strengthens the trust between you and your customers.
Security and compliance are not checkboxes. They reflect our mission to build responsible, AI-powered health infrastructure for the entire ecosystem — labs, wearables, clinics, coaches, platforms, and consumers.Trust and safety aren't milestones; they're ongoing commitments to the people and partners who depend on Tera Health.
Built for safety, integrity & long-term trust.
When you choose TeraHealth, you choose a technology partner dedicated not only to innovation — but to protecting your reputation, your users' data, and the scientific integrity of every recommendation.